Services Provided by 4xtra
4xtra Services are provided by a highly focused alliance of companies specialising in the development and support of computing systems for large and small demanding organizations.
We have installed and maintained systems and trained users in areas as various as schools, hospitals and the intense money markets and insurance sectors.
Based on our experience with this broad spectrum of clients, we are able offer a flexible service which enables all our clients to focus their energies where they rightfully belong - on their own business activities.
What we do is designed to make your daily work streamlined and efficient. This includes technical support, software upgrades, on-line knowledge base and hardware maintenance.
We provide 24 hour, 7 days a week support. Initially established for our own products, this facility is available to our clients for third party products. Each client is provided with a hotline number to their support team (automatically routed to the on-duty staff) and access to discussion forums, download areas, etc., on our wiki. The hours of cover required can be negotiated and emergency callout is provided outside these times.
Our service is offered on a subscription basis with terms to fit your requirements, without any hidden charges. With a guaranteed response and a convenient point of contact, you will always get the help you require - and a little extra
For further details of how we can help you ensure you business is always up and running please contact our sales team..
You can also download our computing services brochure